FAQ’s

 

Do I need to be a hairdresser to buy on your website?
No, we are open to the general public and anyone can buy from our site.
If you are a hairdresser, barber, salon or retail store owner get in touch here for trade enquiries.

Do you post throughout Australia or only to major cities?
Yes, we post Australia-wide and internationally

How much is it for postage and how long will it take?
To view our different postage options please view Shipping info.

Do I need to be a member to buy from your site?
Yes, membership is free and you can join up the first time you make your order from us.

Can I backorder or reserve an item that is out of stock?
If a product is unavailable, it will automatically be reserved on backorder for you. If you wish to cancel the backorder please email us at info@instantrockstar.com.

What if my product is faulty or damaged?
Email us at info@instantrockstar.com to arrange prompt product replacement.

Any unanswered questions? Contact Us