FAQs

Shipping:

Australia wide

Standard Delivery: 2 to 4 business days – $10 Flat Rate

Enjoy FREE Shipping Australia wide on purchases over $50

New Zealand/South East Asia:

Standard Delivery: 4 to 10 business days – $30 Flat Rate

Worldwide;

Standard Delivery: 7-14 business days – $30 Flat Rate

Delivery times will vary depending on your destination.
Deliveries are handled by Sendle. Orders will have a tracking number which can be traced, and we keep tracking numbers and are able to follow up your order if you contact us. Orders are posted Monday – Friday and generally within 24 hours of purchase.

International Shipping

Shipping fees for international orders outside New Zealand and South East Asia are $30. Your order will arrive within 10-12 business days after processing and will require a signature upon delivery. Any orders that are shipped outside of Australia may be subject to local duties and taxes. If you refuse a shipment from Instant Rockstar, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the goods. This amount will be deducted from your refund.

Returns:

Online purchase returned within 7 days will be refunded. The customer is responsible for the return postage and admin fees.
Items with manufacturing faults that are returned in the original packaging will be refunded.
Items that have been used or open will are non-refundable.
A copy of your original invoice along with the item in its original condition is required for all refunds.